Faq

How do I place an order?

To place an order, browse our products, select your desired items, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure online payment methods. All transactions are encrypted for your security.

What is your return policy?

If you are not satisfied with your purchase, you may return it within 30 days for a full refund or exchange. The item must be in its original condition and packaging.

How long does shipping take?

Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and delivered within 5-10 business days. You will receive a tracking number once your order ships.

Do you ship internationally?

Yes, we ship to most countries. International shipping rates and delivery times may vary based on your location.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order through our website or the courier’s website.

What if my product is defective or damaged?

If your product arrives defective or damaged, please contact our customer service within 7 days of receiving your order. We will arrange for a replacement or refund.

How can I contact customer service?

You can reach our customer service team via email at [email protected] or through our contact form on the website. We aim to respond within 24 hours.